Shipping policy

Thank you for choosing Glow Adelaide for your skincare needs. This Shipping Policy outlines important information regarding the shipment of your orders. By placing an order with us, you agree to abide by the terms and conditions set forth in this policy.

  1. Preferred Carrier:

    • Australia Post is our preferred carrier for shipping orders in Australia.

  2. Delivery Times:

    • Delivery times may vary depending on the destination state within Australia.

    • Glow Adelaide cannot be held responsible for delays once goods are accepted by the carrier.

  3. Loss of Income and Late Deliveries:

    • Glow Adelaide will not be responsible for any loss of income due to late deliveries or for late deliveries caused by circumstances beyond our control.

  4. Order Inspection:

    • Each order will be thoroughly checked before dispatch for accuracy.

    • It is the responsibility of the stockist to inspect the order upon receipt. Any discrepancies must be reported to Glow Adelaide within 7 days of delivery.

  5. Responsibility After Dispatch:

    • Once goods are dispatched from the warehouse, they are under the care of the buyer. This includes responsibility for any loss or damage that may occur during transit.

  6. Return of Products:

    • For details on the return of products, please refer to our Return Policy.

We strive to ensure a smooth shipping process and timely delivery of your orders. If you have any questions or concerns regarding our Shipping Policy, please contact us at glowadl@hotmail.com

GLOW ADELAIDE
ABN: 91 727 088 768